Welcome to our website. It is full of useful information and offers several on-line functions - please see the buttons below. We suggest you start by having a look through the site. You might like to update your contact details and your clinical record. If appropriate you can order repeat prescriptions here - see button below. Your comments on any topic can be recorded here - please see the "Contact Details" section. If you are new to the area, have a look at our opening times , download a registration form and come and see us.
E-MAIL FOR GENERAL INFORMATION, ROUTINE QUESTIONS or PRESCRIPTION REQUESTS: KCCG.LostEnq@nhs.net
(Please note we are unable to accept appointment bookings via this e-mail account)
Your health in safe hands: We are a small and dedicated team and we aim to provide you with friendly and efficient services to the best of our abilities. With discretion and confidentiality guaranteed your health and welfare is safe, secure and in good hands. We are a GP training practice aligned to the South West Peninsula Postgraduate Deanery; we train up-and-coming doctors wishing to make general practice their career. We also have attachments from medical students.
Booking routine appointments: We are now able to offer routine appointment bookings on-line. Simply let the surgery know your e-mail address and we will add this to our clinical system, Microtest. This is known as "The Waiting Room" and is completely separate to this website. We are due to upgrade to "The Waiting Room2" in February 2018 once this has proven infallible - there have been teething problems as at December 2017.
You will be sent the simple instructions on how to book appointments; this is limited to routine only for those patients who know in advance when they need to be seen. Meanwhile, our opening hours are such that this can be done by telephone or in person for between 8.00am and 6.30pm Mondays, Wednesdays and Fridays and 8.00am to 8.00pm on Tuesdays and Thursdays.
With many people working we appreciate that lunchtimes may be the only time you have to contact us which is why we do not close at lunchtimes. If you have a specific request and find it difficult to get in touch during the day then send an e-mail to KCCG.LostEnq@nhs.net
Annual Report: The practice attained 99.7% for the year April 2012 - March 2013 for the Quality and Outcomes Framework; this is an improvement of 0.3% over the previous year. For the year April 2013 to March 2014 we are unable to make a direct comparison. Several categories were removed in the final quarter, January to March, for a different way of monitoring quality services. However, there will be national data available soon and we will provide a link so that you can see how we compare with other practices as soon as the information is provided.
(Site updated 19/01/2018)