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LINKS TO USEFUL SITES

National GP patient survey results Published December 2013, copy and paste into your web browser:   http://practicetool.gp-patient.co.uk/Ccg/Search?id2=LOSTWITHIEL%20SURGERY%20%7C%20PL22%200EF&index=0

How are we doing in 2017?   Thank you for the wonderful feedback.   Visit the national patient survey website:   https://gp-patient.co.uk      or  https://gp-patient.co.uk/report?practicecode=L82039  

Chronic Lymphocytic Leukaemia (CLL) Support Association (CLLSA).   This link has been suggested by a patient who found the CLLSA invaluable in helping him come to terms with the diagnosis and condition : http://cllsupport.org.uk 

 NATIONAL CAMPAIGN BY THE ROYAL COLLEGE OF GENERAL PRACTITIONERS:  "PUT PATIENTS FIRST"  www.putpatientsfirst.rcgp.org.uk   

FLU VACCINATION : HELPFUL GUIDANCE:  http://www.nhs.uk/Conditions/vaccinations/Pages/flu-influenza-vaccine.aspx

CORNWALL COUNCIL: HOME PAGE https://www.supportincornwall.org.uk/kb5/cornwall/directory/home.page 

...........and for parents of two-years olds additional early education funding may be available:

https://www.supportincornwall.org.uk/kb5/cornwall/directory/advice.page?id=Y7ReMllIkUo   

 EEFO_LOGO_as_at_3.9.13.jpgEEFO is now SAVVY:   The aim of this programme is to reduce health and social inequalities for young people.   It provides a "young person friendly" quality-assured standard of service delivery which ensures there are no barriers for young people accessing local services.   The practice participates in the scheme and has gained level 2 status:   https://www.savvykernow.org.uk/

BPAS - British Pregnancy Advice Service:   Local branch is based at Mount Gould Local Care Centre in Plymouth and can be contacted 24 hours a day, seven days a week on 03457-30 40 30.   Patients can contact the service direct or can be referred by a GP  http://bpas.org

CQC Report 2015 - The practice was inspected in January 2015 and the link to the report can be found at   http://www.cqc.org.uk/location/1-542274811

Lifesaver App:   https://itunes.apple.com/gb/app/lifesaver-mobile/id633999639?mt=8

Coughs and colds:   http://www.newdevonccg.nhs.uk/information-for-patients/choose-the-right-nhs-service/self-care/coughs-and-colds/102088

Additional extra services:  Rather than heading to the emergency department for treatment, our minor injury units and urgent care centres are open – including West Cornwall Hospital in Penzance, which is open 24-hours, and the primary care centre at Camborne Redruth community hospital, which is open from 8am to 10pm, Monday to Friday. GP surgeries are also open, so please call your practice if you need advice or treatment for something that isn’t life-threatening or critical.  Details of the range of services, including opening times, are published online at www.kernowccg.nhs.uk and www.royalcornwall.nhs.uk/staywell    

Pharmacists can give confidential expert advice and treatment for a range of common illnesses and complaints, such as allergies, minor cuts, bruises and skin conditions. They can also arrange an urgent prescription for a supply of any prescribed medicines that run out, so you don’t have to use the out of hours’ service or the emergency department. This service is also available for anyone who’s on holiday or visiting family during Christmas and new year. NHS Kernow’s head of prescribing, Georgina Praed, shares some advice on how to treat common ailments at  https://soundcloud.com/kernow-ccg/coughs-and-colds

NHS 111 also provides 24-hour expert non-emergency medical help, including when your GP surgery is closed. It’s free to call from landlines and mobile phones and is staffed by fully-trained advisors and experienced clinicians.     

If you do need to visit the emergency department, a minor injury unit or urgent care centre during the holiday, you can see how long you may have to wait by using the online waiting time service, which shows the longest wait, how many people are waiting to be seen and how many people are in the department. It also includes opening times and x-ray availability. Visit: www.kernowccg.nhs.uk/get-info/choose-well/ed-and-miu-waiting-times for details of services in Cornwall and Devon or  the new NHS Quicker app, which can be downloaded for free from the App store: https://nhsquicker.co.uk/app/ (this link will open in a new window - popups must be allowed)

 



 
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