CQC FIRST INSPECTION 2015
The CQC have published reports on all GP practices throughout the country following what is known as "intelligent monitoring". This takes into account many activities undertaken in general practice and is used as a guide. The exercise undertaken in November was reviewed and new reports published in December 2014. The practice is shown to be in the top band, six.
INTELLIGENT MONITORING REPORT December 2014.pdf
When websites were new we were asked to summarise our approach to providing general medical services to the local community. The phrase we used was “right treatment, right place, right time”. This term is used frequently now but is a useful summary of our practical approach to providing a personal service for a range of problems that are presented to us and the administrative obstacles that we come across.
The practice was first visited for routine inspection on 21st January 2015 by five CQC representatives including an administrative inspector, a doctor, a nurse specialist, a pharmacist and an advocate for patients. We looked upon this as an opportunity to share what we considered to be good practice and to learn where we might improve our services. The CQC final report was made available on 13.4.15:
https://www.cqc.org.uk/provider/1-199761701/services
CQC SECOND INSPECTION 2018:
The practice was revisited on 23rd January 2018. We had worked hard in the interim period to ensure all the recommendations from the 2015 had been put in place and collated all the information available for the second inspection, including patient feedback and how services had developed over time.
The CQC final report was made available on 5.4.18 and has been incorporated into the front page of our website - an alternative route is https://www.cqc.org.uk/location/1-542274811?referer=widget3
We were delighted to be found "outstanding" in all services and will be working hard to ensure we maintain this status in the future. It is our belief that as a small practice with a dedicated team we can provide continuity of care to our patients to the best of our collective abilities.