The patient participation Group first met in September 2012 and continued meeting at least monthly until January 2014. The group was instrumental in setting up this website so that the practice could communicate direct with patients. We hope you agree that it has been very successful and will continue to develop with your help.
The first edition of the practice newsletter was in December 2012. The PPG members set to work with gusto ensuring that a copy of this was delivered with the each town newsletter that month in addition to those available in the practice; this way we believe the majority of our patients received a copy. This continues to be published every four months and includes a patient suggestion and reply section as well as topical information.
During 2013, the PPG decided that an excellent opportunity for patient awareness would be the annual flu vaccination day held in the community centre. Several ideas came out of this including difficulties some patients had experienced within secondary care.
The chairman of the PPG had several very productive meetings with those involved in providing secondary care, including the Referral Management Services in Truro and the elective programme board meeting with the Kernow Clinical Commissioning Group at which he raised several points of patient concerns; his work is ongoing in this.
In January 2014 the PPG disbanded as it had become inquorate. With the evolving Patient Representative Group it is hoped that by widening the arena for direct contact we will increase patient involvement - this is your surgery and we would like your help in improving our services to you.
Thank you to all those involved in the PPG - your enthusiasm and hard work was much appreciated.