North Street, Lostwithiel, Cornwall, PL22 0EFTel: 01208 872589
Patients on long-term medication can order authorised repeat prescription items in a number of ways : we NOW require 72 hours to process these requests please. Requests received after 2.00pm will increase the processing period by another 24 hours. Please note the dispensary hours are 9.00am to 6.30pm
In person - drop your repeat slip in at reception with the required items clearly marked.
Please note, telephone requests may lead to errors and therefore are not normally accepted.
**Patients living in rural areas, more than one mile from any pharmacy, can elect to have medicines dispensed by the surgery; for patients living in Lerryn there is a weekly delivery by volunteers. There is a chemist in the centre of Lostwithiel for patients living in the town. Prescriptions for Lostwithiel, St. Austell and Bodmin chemists can be either collected from the surgery daily or sent via the electronic system or patients can collect these from the surgery during opening hours - just let us know your preference.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days (ie. 72 hours) for prescriptions to be processed and remember to take weekends and bank holidays into account. This is because you may need to be seen before we can process your request.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate charge for those who Government consider able to afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. If you have any problems please telephone the surgery.