As at 23/01/2023 we have a full complement of staff across all departments

Practice Management

Mrs Rowena J Angell (f)

Mrs Rowena Angell,  Dip P&HCA 1986

Rowena joined the Practice as manager in 2012, having joined the NHS in 1972 and as a practice manager in 1985.   Returning to Lostwithiel in 2012, she has been involved in all aspects of running the practice, be it ensuring that the right systems are in place at the right time to provide high quality patient care or indeed changing light-bulbs!  Since reducing her hours to part-time in 2020, she continues responsibility for clinical audit and quality of information, finances, complaints and compliments, all of which are within her widespread experience.  Rowena supports the GPs and staff in delivering the best services possible to all our patients.   She was actively involved in the NHS KCCG locality clinical commissioning group and now participates in the Primary Care Network, known as Bosvena & The Three Harbours to further develop patient services for Cornwall.   She instigated the quarterly practice newsletter in order to keep patients up-to-date with the surgery services and health information as well as inviting comments and ideas from patients.   She now works part-time Tuesdays to Fridays and is very happy to talk to any patient wishing to discuss a problem, concerns or indeed plaudits.   As at 31/3/23, Rowena has taken back financial responsibilities now that Alison Howe has retired alongside her husband, Dr. Will Howe

Amanda Tamblin (f)

Amanda joined the Practice in October 22 to provide full time practice management.   She has over 23 years experience of working within the NHS, mainly in secondary care before branching out in GP Practice Management 4 years ago. She is always happy to talk to patients whether to receive positive feedback or to address any issues patients may have. She has a "can do" attitude and will be working hard to support the team in order to offer the best possible care that we can.    She has particular responsibility for human resources, staff training and Health & Safety.

Reception

Ms Maureen  McLaughlin

Mrs Helen Glover

Mrs Jane Bradley

Our receptionists provide an important link for patients with the practice and they are the initial contact point for general inquiries from patients. They provide basic information on services and can direct you to the right person depending on your health issue or query.    Our receptionists book the majority of routine patient appointments.   In addition, they undertake other important administrative tasks such as the appointment diary, processing new registrations and medical records, dealing with general inquiries, taking messages and helping patients whenever possible.    They are trained in issues such as of health and safety, equality and diversity, infection control, information governance and confidentiality,   They have a wealth of knowledge and information to be tapped into and can guide patients wherever needed.   We are in the process of recruiting two part-time receptionists to join the team.

Jacquie Griffiths
Miss Maureen McLaughlin (f)
Miss Helen Glover (f)
Mrs Jane Bradley (f)
Sarah Blewett

Sarah is leaving the practice from 6/4/23 to take up another post outside general practice - we wish her well in her new endeavours

Louise Luck
Gill Morgan
Mrs Michelle Rault (f)
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