Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.

This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records please contact the Practice Manager.

Freedom of Information Act (2000)

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Confidentiality & Medical Records:

The practice complies with data protection (1998 Act) and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services
  • To help you get other services e.g. from the social work department;  this requires your consent
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services, for example diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.   Reception and administration staff require access to some limited medical records in order to do their jobs.  These members of staff are bound by the same rules of confidentiality as the clinical staff.

Date published: 10th October, 2014
Date last updated: 26th July, 2023